Privacy Policy
JoyGrafika (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit joygrafika.com, how we use it, and the choices you have. By using our website you agree to the practices described here.
Information we collect
Information you give us. When you contact us through a form, by email, or by phone, we may collect your name, email address, phone number, company name, and any details you include in your message.
Information collected automatically. Like most websites, we collect limited technical data when you visit, such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits. We gather this through cookies and similar technologies.
Cookies and analytics
We use cookies to keep the site working properly and to understand how visitors use it. Analytics tools help us measure traffic and improve the site. You can control or disable cookies through your browser settings, though turning some off may affect how the site functions.
How we use your information
We use the information we collect to:
- respond to your enquiries and provide the services you request
- communicate with you about projects, quotes, and follow-ups
- operate, maintain, and improve our website
- meet our legal and regulatory obligations
We do not sell your personal information.
Sharing your information
We may share information with trusted service providers who help us run our business and website, such as hosting and analytics providers. These providers may only use your information to perform services on our behalf. We may also disclose information when required by law or to protect our rights.
Data storage and security
We take reasonable steps to protect your information against loss, theft, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep personal information only as long as needed for the purposes described here, or as required by law.
Third-party links
Our website may link to other sites we do not control. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Your rights
You have the right to ask what personal information we hold about you, to request corrections, and to withdraw your consent to our use of your information. To make a request, contact us using the details below. We will respond within a reasonable time and in line with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact us
If you have questions about this policy or how we handle your information, reach us at:
JoyGrafika
[email protected]
Ottawa, Ontario, Canada
joygrafika.com